What is a promo request?

A promo request is just like a regular service request, but containing a special promotion code.

When we run a special promotion (for example: “Get RM10 off your house cleaning”), we will give customers a promo code e.g. “CLEAN100”.

When a customer submits a cleaning request form, they will add this promo code (see image below).

Where do I see my promo requests?

Promo requests will appear together with normal requests in your Recommend.my PRO Dashboard. It will be marked with a little “Promo” icon. See image below.

Why should I respond to promo requests?

Promotions help us attract more customers. This means more potential jobs for you!

Will I be charged more to respond to promo requests?

No. The cost of credits to respond to promo requests is the same as a normal request.

If I am the one invoicing my customer, how is it possible for you to give a discount to the customer?

We can give the discount only when the customer pays for the job using our online payment system, Recommend Pay.

You can request for payment from your customer using Recommend Pay. When they make payment, they will enter the promo code to get the discount. You will still receive the full payment from Recommend.