Getting customer requests
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I don’t want to receive “You Have a Customer Lead” emails anymore
When a potential customer makes a request for a service at Recommend.my, we will notify suitable pros by email. You can stop receiving these notifications by editing your business profile.…
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Why did I get an email saying that I have a new customer lead?
Recommend.my is a local directory of recommended service professionals. Having a business listing on Recommend.my helps you get found by more customers. We will also send suitable sales enquiries to you. For…
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How to buy more Recommend Credits
Service professionals need to have Recommend Credits in their account to respond to a customer request. The amount of credits you need to use will depend on the size of…
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Why am I not receiving any requests?
Not seeing any job requests in your pro dashboard? There could be a few reasons: Did you add the right categories to your business profile? We send customer requests to…
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What is an Autobook request?
An “Autobook” request is a type of customer request where the customer has agreed to share their contact details with any pro that submits a quote. How Autobook works When the…
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What is an EXPRESS request?
An EXPRESS request is a special type of job request from the customer. EXPRESS request is applicable for certain types of service only. List of services that are EXPRESS Please…
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Why should I list my service?
There are lots of good reasons to list your business on Recommend.my. Here are a just a few: You can create your online page in just a few minutes When…
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What is a PROMO Request?
What is a promo request? A promo request is just like a regular service request, but containing a special promotion code. When we run a special promotion (for example: “Get…
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How to check for new job requests using the PRO dashboard?
When a customer requests for a service, it will appear in your Recommend.my PRO dashboard. We will also email you. If you have installed the Recommend.my mobile app for Pros,…
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I am not getting any notifications for new jobs in the vendor mobile apps
If you already installed the Recommend.my vendor mobile app, you should start receiving notifications in your mobile phone, whenever there is a new job request that is suitable for your…