Guides
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How to share request details with your workers
You can copy paste request details, making it easy to Whatsapp it to your employees. The Recommend.my vendor app includes a function for you to copy the request details and…
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Recommend.my Advertising Fees for Vendors
The following table lists the advertising fees that we charge to vendors, as a percentage of the final job amount. The fees will depend on the type of service that…
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How To Get Rewarded for Good Performance
Each month, the top-performing service professionals will earn rewards. The rewards can include additional credits, priority access to the latest jobs, and more. If you want to earn rewards, there…
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Why did my business get blocked from Recommend?
All Pros who respond to jobs on Recommend.my are expected to meet our 5-point standard code of behaviour Any Pro who does not conform to the standard code of behaviour…
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How to own my business profile page?
If you see your business details on Recommend.my, you should “claim” it. Claiming your business page on Recommend means that you can make edits to it. To claim your business, visit…
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Why Does it Say “Business Documents Not Validated” on My Business Profile?
When you create a business profile on Recommend.my, your business profile will have a “Business documents not validated” label until we do a verification check. To do a verification check,…
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I don’t want to receive “You Have a Customer Lead” emails anymore
When a potential customer makes a request for a service at Recommend.my, we will notify suitable pros by email. You can stop receiving these notifications by editing your business profile.…
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Why did I get an email saying that I have a new customer lead?
Recommend.my is a local directory of recommended service professionals. Having a business listing on Recommend.my helps you get found by more customers. We will also send suitable sales enquiries to you. For…
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How to add more information to my business profile
Every Recommend.my service professional will have a business profile when they join the platform. Your business profile is shown to customers when they search for services, search for your business…
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How to buy more Recommend Credits
Service professionals need to have Recommend Credits in their account to respond to a customer request. The amount of credits you need to use will depend on the size of…
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Why am I not receiving any requests?
Not seeing any job requests in your pro dashboard? There could be a few reasons: Did you add the right categories to your business profile? We send customer requests to…
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How to upload photos of your work to an album
To get more requests and potential customers, you should show examples of your previous work. You can do this by uploading albums to Recommend.my, which will appear in your business…